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Using AI customer service agents for your business
Hearing all the buzz about Artificial Intelligence (AI) and wondering if it's truly practical, or even accessible for your small business? The world of AI is evolving at lightning speed, and AI-powered customer service is no longer just a futuristic concept for large corporations. It's here, and it's transforming how businesses of all sizes connect with their clients. Join us for this 2-hour in-person workshop where we cut through the hype. We'll explore the current landscape of AI in customer service, showcasing what's genuinely effective and how you can make intelligent choices for your business operations. In this interactive workshop you will: understand the AI toolkit explore the advantages of AI for happier customers (and a happier you) witness the power of modern AI identify the strategic AI opportunities for your small business. Brisbane City Council, with Business in Training, is delivering this free workshop to support local businesses to grow and thrive. Look out for further events in the business series.

Google v Facebook ads: Choosing the right one for your business
Confused about where to spend your marketing dollars—Google or Facebook? You’re not alone. In this practical, hands-on workshop, JR Digital will break down the differences between these two powerful platforms so you can confidently choose the right one for your business goals. Whether you want more leads, better visibility, or just to stop wasting money on ads that don’t work—this session will help you understand which platform suits your audience, budget, and industry. You’ll walk away with clear strategies, real-life examples, and practical tools to start or improve your advertising today. Brisbane City Council, with JR Digital, is delivering this free workshop to support local businesses to grow and thrive. Look out for further events in the business series.