Using AI customer service agents for your business

Hearing all the buzz about Artificial Intelligence (AI) and wondering if it's truly practical, or even accessible for your small business? The world of AI is evolving at lightning speed, and AI-powered customer service is no longer just a futuristic concept for large corporations. It's here, and it's transforming how businesses of all sizes connect with their clients. Join us for this 2-hour in-person workshop where we cut through the hype. We'll explore the current landscape of AI in customer service, showcasing what's genuinely effective and how you can make intelligent choices for your business operations. In this interactive workshop you will: understand the AI toolkit explore the advantages of AI for happier customers (and a happier you) witness the power of modern AI identify the strategic AI opportunities for your small business. Brisbane City Council, with Business in Training, is delivering this free workshop to support local businesses to grow and thrive. Look out for further events in the business series.